Contact Relationship 
Management 

Your relationships with your customers, suppliers and other contacts are vital to the success of your business. Protect and nurture them with all your information stored in one place.

How Greentree's CRM can work for you

Contact Relationship Management (CRM) as a business strategy understands that your contacts are an extremely valuable asset. Ensure you never miss new business opportunities, lose sales, forget a renewal, or damage your brand.  Establish more effective relationships and you'll not only decrease costs but you'll increase customer satisfaction and profitability as well.

Greentree CRM also includes bookings management and fundraising for charities and not-for-profit organisations.

Benefits of Greentree's CRM for your Business

  • Full integration into financial and distribution suites
  • Greentree CRM is a contact management system so all business contacts can be managed
  • Key knowledge and relationship information is safe across departments regardless of staff changes
  • Seamlessly integrate customer visibility from sales, marketing, service, and ongoing relationships to billing
  • Alerts ensure follow-ups and steps in the process aren't missed
  • With access on the road sales teams can close deals without delay
  • Can be used in conjunction with familiar tools, email and calendar systems via Microsoft Office integration
  • Make fundraising events and bookings management more professional

CRM Modules

Greentree's CRM suite provides a powerful base that allows you to define the organisations your business comes into contact with and takes a holistic view of your relationship with them. Maximising the value of every customer interaction through its integrated approach it can manage, synchronise, and coordinate every customer and potential customer interaction. Efficient sharing and management of the sales process provides faster communication, improved customer support, and enhanced customer loyalty. 

Greentree4Sales

Greentree4Sales

Greentree4Sales supports the sales process by enabling your sales team to access your key sales data at all times, in one place, both historical and upcoming – from anywhere.

  • Works on desktop, laptop, or tablet
  • User-friendly work space
  • Comprehensive functionality
  • Simple display of key data
  • Tailored to the way you work
  • Information anytime, anywhere

Learn More

Sales used to be simple. We want to make it simple again. For too long sales teams have been cut off from core business systems; if they do have access it's via an online app, which is like sucking information through a straw.

Greentree4Sales connects your sales engine to your business engine in the most powerful way possible. Its preconfigured Workspace ensures the information a sales team needs is right there connecting your revenue generation engine to your business engine in the most powerful way possible; anytime/anywhere access to an engaging user experience that has been designed specifically for those in a sales role.



Sales & Marketing

Sales & Marketing

Effectively managing your leads, prospects, and customer quotes is a key part of any sales-focused organisation.

  • Sales cycle management
  • Quotations
  • Create invoices and accept payments with orders
  • Marketing campaigns
  • Email marketing and mail merge or link with external mail merging
  • Communications management
  • Outlook integration of appointments and follow-ups
  • Email integration
  • Action plans
  • Easy data importing and de-duplication

Learn More

Greentree's Sales & Marketing module provides a range of tools for full sales cycle and campaign management, pipeline reporting, quote creation and automated invoice or sales order creation.

With on-line access to inventory products, prices and availability, your sales staff will be able to create accurate quotes and automatically produce these using Microsoft Office Word or Microsoft Office Excel.

Knowledge Base

Knowledge Base

A framework for systematically storing information, and providing flexible yet secure access control, both internally and externally to that information.

  • Document library
  • Integrated email function
  • User-defined and mobile access
  • Document archive

Learn More

Managing information and making it accessible to internal staff, customers and suppliers, is a challenge for all organisations. Greentree’s Knowledge Base module enables you to drive customer service and productivity by managing information and making it accessible to staff, customers and suppliers as required.

Contacts & Relationships

Contacts & Relationships

Effectively manage all your interactions internally and externally with customers, suppliers, competitors, and prospects.

  • Organisations, relationships and contact information
  • Integration with Microsoft Outlook
  • Document management
  • Teams and work groups
  • Functional and data security
  • Reporting
  • Fully integrated
  • Easy importing and de-duplication of data

Learn More

From one screen access all the information you hold on an organisation or contact from previous communication, emails, quotes to financial data. All the usual fields you would expect in a CRM system are available for contacts and you have unlimited user definable fields and groupings. You can store any information you want that is key to your organisation – work the way you want to work and tailor the system to your exact requirements, simply and easily.

Bookings Management

Bookings Management

A flexible, easy to use, efficient solution if you require co-ordination of events or booking of resources.

  • Invitation lists
  • Bulk e-mail & mail merges
  • Resource planner
  • Financial management & profitability
  • Direct quotes & invoices
  • Room or course booking
  • Reporting
  • Security

Learn More

Comprehensive and integrated co-ordination of events or resource bookings can be a major challenge for many organisations. With total integration with other Greentree suites the Bookings Management module can handle all aspects of bookings, including confirmation letters and invoicing where applicable.

Fund Raising

Fund Raising

Capture where pledges and donations are from, what they relate to and the amount, as well as processing monies received.

  • Donations handling
  • Pledge management
  • Donor management

Learn More

Pledges and donations can be revised ensuring a full audit trail of all revisions is maintained. This is performed with the use of a version number, which reflects the original pledge or donation.

Fund Raising allows charity organisations that receive pledges and donations to capture whom the pledge/donation is from, what it relates to and the amount involved. It also allows for the processing of money received.

Pledges and Donations can be revised ensuring a full audit trail of all revisions is maintained. This is performed with the use of a version number, which reflects the original pledge/donation.

Discover our other
ERP Software Modules

Greentree ERP Software is designed to make businesses more effective and more profitable. It's a completely integrated, unified solution. Simply turn on what you need knowing that the modules work cohesively because they're all on one complete business management platform which is fully HMRC compliant for UK Payroll.

Get a free consultation to help accelerate your business

Schedule a Demo

Schedule a Demo

Schedule a no-obligation, custom demo from Amethyst Associates. We'd love to show you the benefits that our ERP software solutions can bring to your business.

Free Product Tour

Free Product Tour

Watch a short overview of our ERP solutions including user interface, sales order workflow, mobile applications, reporting and analytics.

Request more info

Request more info

We are happy to provide further information or answer any questions on ERP Solutions you may have, please get in touch!